Amy Bella's expert advice on - AssignmentMasters
The company is in the market for quite some time. Like other companies in the market they also offer writing services and as they are old, people know them.
Earlier they offer only writing services but now they have extended their business and started offering editing and proofing reading services as well.
They guarantee for free revision for “n” number of times till you get satisfied…is not correct. They don’t keep their promises and reject revision three times.
Also, their price is much higher than other competitors in the market.
Company Overview
- Headquarter: No information (No Address on the website)
- Serving Country: Not specific
Service Overview
- Services: Essay, Dissertation, Assignment
- Discount: On first order
- Customers: Less in number
- Pricing: High (*competitively)
- Size: 300+ writers
- Refund Policy: Yes (*Hard)
Company Information
The company shares no information about its existence. Under about us section on the website they have published promotional content rather than their own business information.
The company serves every order, from any part of the world but they claim that their main customer base lies in the US and UK.
On the website, they do not share any information about their existence, their offices.
Assignment Quality
The qualities of their assignments are average. To get to know more about their assignment quality I have to make thorough research over the internet and I found mixed reviews and on the basis of that, I can conclude that their assignment quality is average, neither too good nor bad.
Writers
The company claims to have a strong customer base from UK and US and they claim that their writer is based from the UK, the US and a few other English speaking countries only.
But, their assignments have been rejected many at times as their writer's script include some regional style that the examiner catches.
They have around 300 writers and most of them are graduates. Only a few percentages of their in-house writers are a higher degree holder.
Price
Their pricing is higher. They offer one page write up at 18.99$ with the one-week timeline, but the same services can be availed by other companies in less than 15$.
They also offer first time discount of 15% to the new user whereas an old user has no discount benefits.
Delivery
The company has less number of writers and due to which they struggle hard to maintain the timeline. During peak season the situation becomes difficult.
To maintain the delivery they either get some assignments written by unprofessional or from outside freelancers, where there is no assurance of quality.
After Sales Support
The company has one two contact number on the website and live support as well.
The support staff is cooperative until your request for revision after that don’t expect much. If it is the third revision you can’t claim your money back, neither get expected quality.
If you are not satisfied with your assignment work and as soon as you ask for third revision they don’t entertain your request.
Refund Policy
The company has the refund policy but they don’t promote it. At times they reject the refund requests on the basis that they have delivered their first copy within timeline and the student claim that it was rubbish and he wanted a revision, and the revised copy delivered after the deadline.
In very rare cases they process the refund.
My Analysis
If you closely observe their website, you can find many similarities between this company and brillassignment (look at their pricing – only minor difference in rates but their graphical presentation is the same). These might be two different brand names operating under one supervision.
The website is designed to motivate the customer to place an order. They don’t talk much about their own expertise, their existence and their writers.
Customers feedback over many other sites
