Amy Bella's expert advice on - GoAssignmentHelp
The company is in the market for a few years and they have maintained their reputation in the market. The company is spending a good amount of money on Brand building and customer acquisition.
Although they have qualified writers, but their assignment quality is not up to the mark and questionable. They claim to have more than 20,000 writers on the website, which is a fake figure and no company in the industry wisely claims that.
Neither they are a market leader nor do they have any strong reputation in the market still they claim to deliver 7 lacks of projects in the last 7 years. If I divide this figure in months, this comes to 8k projects in a month, which is seriously wrong, because such company who is an average can’t have this much order in a month.
But, I want to praise their delivery standards as they try hard to deliver their project on time.
Company Overview
- Headquarter: Australia
- Serving Country: Not specific, all countries
Service Overview
- Services: Essay, Dissertation, Assignment
- Discount: On first order and on bulk order
- Customers: Average in number
- Pricing: Competitively
- Size: 600+ writers
- Refund Policy: Yes (*Hard)
Company Information
The company is based in Australia and offer assignment writing services for all countries. The company has a high vision and spend a good amount in advertising their business.
Their business strategy is based on numbers. They focus on quantity not much on quality.
On the website, they do not have writers, testimonial or pricing page. But their main page contains appealing information to generate sales.
While doing research on the company I read reviews of its customers on other websites. I conclude that they have mixed reviews but the majority talks about their bad quality and customer support.
Assignment Quality
The quality of the assignment is their main course of improvement. The company mainly focuses to deliver more orders rather than making any effort to enhance their quality standards.
The assignment delivered by the company gains average marks and sometimes below than average. I read an interesting review of a student mentioned that - If the student gets fail in any assignment they refuse to refund their money. Yes, it would not be a general case.
Writers
The writers are trained and hardworking. Company lures them to deliver as many projects as possible in less time to gain good commission.
On the website the company claims to have 20000 writers, is wrong. They have around 600 writers only. They hire more writers during peak seasons.
Their more numbers of writers are the graduate and few are still perusing graduation. But they also have a good number of qualified writers who are experienced.
Price
The company has competitive pricing. On the website, they do not share much detail about their pricing. Neither could I collect much information about their pricing cap.
But as per their customer’s reviews on the other website, they offer competitive pricing.
Delivery
The delivery is their strength. They work hard to maintain their deadlines. As they have a good number of writers and do not receive much order on daily basis they could easily maintain the deadlines.
After Sales Support
The support service is not appreciated by their customers. On the website, they have mentioned two phone numbers and chat support is also available.
As per the review on the internet, their support staff is not supporting as they do not entertain revision requests and rarely take any revision request.
Refund Policy
The refund policy of the company is average. On the website, they claim to refund full amount if they fail to deadlines but they do not offer any refund if the customer is not satisfied with the assignment and his assignment is under revision and crossed the deadlines.
But if they qualify your refund on any case, they immediately process the refund, which is really good.
My Analysis
The website has aimed to gain ranking on Google and lure the customer.
They do not highlight their writers or offer samples but claim a big number in these fields.
Customers feedback over many other sites
